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Time Management

Coaching

Time Management Tips & Hints.pdf Coaching Accountability Form.pdf
Time Log.pdf    


5S

DiSCŪ

Workplace Organization Checklist.pdf Summary of Styles.pdf
5S Standards for the Office.pdf DiSC Word Descriptions.pdf
5S Overview.pdf Keeping DiSC Going.mp3


Interviewing

Goal Setting

Decision Matrix.pdf SMART Goals Defined.pdf


Leadership

Customer Service

Lessons from Geese.pdf Continuous Improvement Worksheet.pdf
    Sample Customer Service Assessment for Managers.pdf


Managing Generations

Change Management

Generations mix it up in workplace.pdf Worksheet Managing Change Successfully.pdf
Managing Generations Interview.mp3 Change Curve.pdf
Generational Matrix.pdf    


Strategic Planning

 

SWOT Analysis.pdf


Current Testimonials:

Option 1 Credit Union 2010 Conference:

  • "Mitzi was the best speaker out of the 3 years of our conference!"
  • "This was possibly the best session ever!"
  • "Thought provoking, down to earth, comical and got the message across!"
  • "Her ideas and suggestions were right on!"

West MI Credit Union 2010 Meeting:
  • "....had a great time and we thought it was the best meeting ever!"

what we're reading and writing

See what we've been reading and writing.

NSBT E-News: Fear of Public Speaking?

 

NSBT on Facebook!

What's New

Feb. 2010 E-News! Using web 2.0 tools inside the organization....

 

Mitzi Taylor's first book - and a pretty cool website to go with it!

Not So Common Courtesy - The Owner's Manual is available on amazon.com & at the Bookman in Grand Haven, MI. If you have ever wondered "where in the world has common courtesy gone?!" This book is for you! Check out the website: www.notsocommoncourtesy.com

 

 

We have come across this amazing marketing tool and LOVE it! Try it out on us: www.sendoutcards.com/63668.

It is an amazing tool to stay in touch with clients, friends and family. Look for your Sendoutcards card in the mail soon.....

 

upcoming events

Stay tuned for the Fall Leadership Series........dates to be released soon.

 

 

Current E-Marketing From NSBT

 

 

 

 

 

 

 

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